On the phone, offline

The people who see safety problems first are rarely at a desk. They are in a basement, on a roof, in a warehouse with thick walls, or on a building site with no Wi-Fi. Custos is built for them first.

Nothing to install

Custos runs in the phone’s browser. There is no app store and nothing to update: open the address, sign in, and add Custos to the home screen. From then on it opens like any other app.

Keeps working without a signal

Once you have signed in on a phone, Custos opens without a connection. Without a signal you can still:

• report an incident or a near miss, with photos;
• fill in the forms and checklists you were given;
• read and acknowledge documents, including their PDFs.

The page says “Saved on this device. It is sent as soon as there is a connection.” What waits shows as not sent yet. When the phone is back online, Custos sends it by itself, usually within half a minute. Sending twice never makes a duplicate. If something cannot be accepted (for example, a site was closed in the meantime), it stays on the phone with the reason, so it can be corrected and sent again.

A yellow bar shows when you are offline. Anything that needs a connection says so on its page.

No signal: the near miss waits on the phone.

Report is always one tap away.

Made for small screens and gloves

• Report is always at the bottom of the screen: an incident, a near miss or a form in two taps.
• Photos are taken with the camera and made smaller before they are sent, so they go through even on a weak connection.
• Each person sees only what their role needs, so the screens stay short.

When people share phones or leave

The company’s data kept on a phone (its sites, your forms and your documents) is removed when you sign out. Anything you have not sent yet stays, and is sent after you sign in again. Signing out asks first when anything is still waiting.

Getting started explains all of this for your people.